• Animal Protection

      All BARBIE BEAUTY Lashes are meticulously crafted from premium synthetic materials, ensuring they are cruelty-free and hypoallergenic. Not only do they uphold ethical standards, but they also offer a luxuriously soft texture, providing a comfortable experience for both you and your valued clients.

    • Samples

      Typically, we maintain stock of sample trays containing lashes ranging from 8mm to 15mm in a mix. These samples are readily available for immediate shipment. However, should you require specific sizes for samples, we will need to produce them specifically for you, which may take 7-10 days for production.

    • Customized Backing Cards and Packaging

      The cost of private labels and customized packaging is separate from that of lashes. The detailed cost depends on the products you order and the design specifications. The cost is influenced by the materials and design intricacies of the product.

    • customize

      Upon receipt of payment for your order, our dedicated designer will commence crafting drafts for the labels and customized packaging. Rest assured, if you're unsatisfied with the initial design, we can make revisions until you're fully satisfied. Only upon confirmation of the design will we proceed with printing and production.

    • After-Sales Service

      Should you encounter any quality issues upon receipt of the lashes (within 15 days), please reach out to our sales team promptly. We may request related pictures and videos to better assess the problem. Rest assured, this enables us to address the issue effectively and prevent its recurrence in future productions. If the issue is indeed attributable to a quality defect, we will gladly arrange for an exchange and resend your order.

  • Shopping information

    • Shipping

      For samples, we typically maintain ready stock and can ship them out promptly. In the event that certain sizes are out of stock, we will notify you before payment and inform you of the expected wait time. For bulk orders, production typically takes 10-20 days.We utilize expedited shipping services such as FedEx, DHL, or UPS, ensuring swift delivery within 3-5 days.

  • Payment information

    • Payment

      At present, we exclusively accept PayPal. Once you confirm your order with our sales team, you can provide us with your PayPal email address. Subsequently, we will send you the invoice via PayPal, allowing you to make a direct payment to place your order.