We offer a flexible return policy, allowing you 30 days from receipt of your item to initiate a return. To be eligible, your item must be unworn or unused, with original tags and packaging intact.

Certain items may not be eligible for return, such as custom or personalized products, perishable goods, or items that have been opened or used. If you receive a defective item or have any concerns, please contact us promptly.

To request a return, please contact us via email at barbiebeautyanna@gmail.com. We will provide you with a return shipping label and detailed return instructions. Please ensure to reach out to us for approval before sending back your item.

We will process your refund as soon as we receive and inspect your return. Once approved, refunds will be issued via the original payment method. Please note that it may take some time for your bank or credit card company to process the refund. If you have any questions about the status of your refund, feel free to reach out to us at any time.